It's easy to get frustrated when the IT we rely on has glitches every now and then. Thankfully we do have a dedicated team in Lagan College who aim to help solve these issues and do so on a daily basis.
One improvement we would ask you all to support us on is to ensure we are all using the fault reporting system to report any major IT issues holding back your teaching.
Matt and Kevin deal with a large influx of issues every day from a variety of angles. We feel it is much more efficient to log these calls easily on the system.
This is how you can do this
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